Pages failing to load
All chapters failing to load
Pages loading longer than usual
1. Force reload the page
Windows: Ctrl + F5
Mac: Cmd + R
2. Clear browser cache
Please clear your browser cache. The setting to clear is usually found in the browser settings.
For common browsers (Chrome, Firefox, IE, Edge) there is a keyboard shortcut:
Windows: Ctrl + Shift + Del
Mac: Cmd + Shift + Del
3. Switch to a different browser
Please try to switch to a different browser temporarily, like Chrome or Firefox.
If the issue persists, please contact us via our in-app support center or email firstname.lastname@example.org. Our support agent will get back to you shortly.