If you are not automatically upgraded to Premium account, please kindly follow the steps below to send us the Google receipt. Our agent will manually upgrade your account at once.
- Step 1: Go to https://payments.google.com, log in with the email account that was used to purchase Premium of Manga Rock.
- Step 2: After that, find Other Purchase Activity > View Purchases
- Step 3: Look for a completed transaction with details like this: Not A Basement Studio - Manga Rock - Full version (Manga Rock - Best Manga Reader)
- Step 4: Take note the Transaction ID in the transaction details. It looks similar to this: 1299976316905470xxxx.139521985195xxxx.
Alternatively, you can also forward us the original receipt from Google:
- Step 1: Open your mailbox > Search for the email from Google Play (email@example.com)
- Step 2: Download the receipt. It should look similar to the image below.
After you have the transaction ID or the receipt, send them to us via the in-app support center or our email firstname.lastname@example.org. Our agent will activate the premium for your account immediately.