If you are not automatically upgraded to Premium account, please kindly follow the steps below to send us the Google receipt. Our agent will manually upgrade your account at once.
Step 1: Go to https://payments.google.com, log in with the email account that was used to purchase Premium of Manga Rock.
Step 2: After that, find Other Purchase Activity > View Purchases
Step 3: Look for a completed transaction with details like this: Not A Basement Studio - Manga Rock - Full version (Manga Rock - Best Manga Reader)
Step 4: Take note the Transaction ID in the transaction details. It looks similar to this: 12999763169054705758.1395219851951062.
Step 5: Open Manga Rock, tap the icon > Support Center. Then, send us an email with your transaction ID.
Alternatively, you can also forward us the original receipt from Google:
Step 1: Open Gmail > Search for email from Google Play (email@example.com)
Step 2: Download the receipt. It should look similar to the image below.
Step 3: Open Manga Rock, tap the icon > choose Support Center. Then, send us a ticket with this receipt attached and let us know the email tied with your Google Play account.